Application of Queueing Theory with Multi Objective Linear Programming in Temples
Keywords:
Queueing Theory, Multi-Objective Linear Programming (MOLP), Temple Management Service; FIFO; M/M/s; Poisson distribution; Queue; Service time; Utilization factor; Waiting time, optimization.Abstract
In temples, how resource allocation and visitor flow are to be managed is crucial in ensuring smooth and rich experiences for the devotees. This paper explores the implementation of the Queueing Theory and Multi Objective Linear Programming framework to optimize temple operation so that waiting times are minimized, staffing is optimized, and visitor satisfaction is guaranteed. Queueing theory can be used for modeling different service areas in a temple, e.g., entrance, darshan queues, prasad counters and rest areas, to determine rates of arrivals and service times for the visitors and points of congestion.
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