Drivers of Adoption and Credibility in a Source-Grounded Generative AI Wellness Assistant
Keywords:
generative artificial intelligence, retrieval-augmented generation, technology acceptance, AI credibility, source transparency, responsible AI, conversational AIAbstract
Generative artificial intelligence is increasingly used to deliver conversational health and wellnessinformation, yet continued use and perceived credibility represent different user judgements. Thisstudy develops and tests a dual-path model of user evaluation in a source-grounded generative AI wellness assistant. The adoption pathway examines Query Understanding and Response Relevance
References
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