Evaluating the Impact of Intelligent Automation on IT Service Management  Performance within Complex Global Technical Infrastructures

Sarath Kumar Sadhu

Evaluating the Impact of Intelligent Automation on IT Service Management Performance within Complex Global Technical Infrastructures

Authors

Sarath Kumar Sadhu

Keywords:

Intelligent Automation, IT Service Management (ITSM), Artificial Intelligence, Operational Efficiency, Predictive Maintenance, Global IT Infrastructure

Abstract

The study evaluates the impact of intelligentautomation on IT service management efficiency when appliedto advanced international technical systems. Organizations facetwo main challenges because they use multiple IT systems whichcurrent IT service management methods fail to address. Organizations use intelligent automation

References

R. Adawiahd, “Artificial intelligence-driven IT service management: Automating and optimizing IT operations,” International Journal of

Computer Science and Engineering Research and Development, vol. 14, no. 1, pp. 18–29, 2024.

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Published

2024-12-20

How to Cite

Sarath Kumar Sadhu. (2024). Evaluating the Impact of Intelligent Automation on IT Service Management Performance within Complex Global Technical Infrastructures . Journal of Computational Analysis and Applications (JoCAAA), 33(08), 9129–9136. Retrieved from https://eudoxuspress.com/index.php/pub/article/view/5656