A Systematic Review of AI Applications in the Telecom Industry
Keywords:
Generative Artificial Intelligence, Telecommunications, Network Optimization, Customer Service, Cybersecurity, Digital Transformation, 5G Networks.Abstract
The telecommunication sector is undergoing unprecedented change through the convergence of ArtificialIntelligence (AI) technologies. This systematic review investigates the current state, applications, and prospects ofAI in telecom infrastructure, operations, and services. Drawing on 15 research studies and industry reports (2014 2023), it highlights key application domains
References
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