Comparative study on service quality gap between Public sector bank and Private sector banks in Tirunelveli District
Keywords:
.Abstract
Banking sectors plays a crucial part of any economy in the world and the bankWhich offer service quality is important factors of the customer satisfaction.in this study aresearcher made an attempt to compare the service quality
References
Aligarh ,A.(2015) comparative study on service quality assessment of SBI and HDFC
using SERQUAL model .IJMSS,3(6).,pp.2321 – 1784
Joshuua ,A,Moli V(2005 ) Expectation and Perception of service quality in old and new
generation banks .Indian Journal of Marketing ,37(3),pp.18
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Published
2024-08-20
How to Cite
Dr.K.Sheik Mydeen. (2024). Comparative study on service quality gap between Public sector bank and Private sector banks in Tirunelveli District . Journal of Computational Analysis and Applications (JoCAAA), 33(08), 5995–6002. Retrieved from https://eudoxuspress.com/index.php/pub/article/view/3558
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