A STUDY ON PASSENGER SATISFACTION REGARDING THE  SERVICE RENDERED BY TNSTC (TOWN BUSES) WITH SPECIAL  REFERENCE TO    KANYAKUMARI DISTRICT

G. Jenit Hanson,  M. Babima, M. Gnana Muhila, M. Adlin

A STUDY ON PASSENGER SATISFACTION REGARDING THE SERVICE RENDERED BY TNSTC (TOWN BUSES) WITH SPECIAL REFERENCE TO KANYAKUMARI DISTRICT

Authors

G. Jenit Hanson, M. Babima, M. Gnana Muhila, M. Adlin

Keywords:

Passenger satisfaction, Service quality, Road transport, and Transport Corporation Limited (TNSTC)

Abstract

Passenger road transport is a key component of economic development and plays a vital rolein ensuring customer satisfaction. In India, road transport is the most widely used mode,accounting for approximately 85% of passenger traffic

References

S. P. Gupta, Statistical Methods, Sultanch and Sons, New Delhi, 2018.

C. R. Kothari, Research Methodology, first ed., Wishwa Prakashan.

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Published

2024-12-22

How to Cite

G. Jenit Hanson, M. Babima, M. Gnana Muhila, M. Adlin. (2024). A STUDY ON PASSENGER SATISFACTION REGARDING THE SERVICE RENDERED BY TNSTC (TOWN BUSES) WITH SPECIAL REFERENCE TO KANYAKUMARI DISTRICT. Journal of Computational Analysis and Applications (JoCAAA), 33(08), 5143–5152. Retrieved from https://eudoxuspress.com/index.php/pub/article/view/2985