A STUDY ON THE CHALLENGES FACED BY PUBLIC TRANSPORT  USERS IN ADOPTING DIGITIZED FARE SYSTEMS

ISAAC NEWTON AYODO ,  COLLINS ODUOR ONDIEK

A STUDY ON THE CHALLENGES FACED BY PUBLIC TRANSPORT USERS IN ADOPTING DIGITIZED FARE SYSTEMS

Authors

ISAAC NEWTON AYODO , COLLINS ODUOR ONDIEK

Keywords:

digitized fare systems, public transportation, electronic payments, transaction costs, system failures, fare evasion, mobile loans, technology adoption,

Abstract

The adoption of digitized fare systems in public transportation has gained global attention due to itspotential to improve efficiency, security, and convenience. However, the transition from cash-basedpayments to digital fare collection in Nairobi's public transport sector has faced significant

References

Anciaes, P., Metcalfe, P., Heywood, C., & Sheldon, R. (2019). The impact of fare complexity on rail demand. Transportation Research Part A: Policy and Practice, 120, 224–238.

https://doi.org/10.1016/j.tra.2018.12.020 Bank, C. (2009). FSD Kenya Financial Sector Deepening Mobile payMentS in Kenya FinDingS From a Survey oF m-PeSa uSerS anD agentS. January.

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Published

2025-05-19

How to Cite

ISAAC NEWTON AYODO , COLLINS ODUOR ONDIEK. (2025). A STUDY ON THE CHALLENGES FACED BY PUBLIC TRANSPORT USERS IN ADOPTING DIGITIZED FARE SYSTEMS. Journal of Computational Analysis and Applications (JoCAAA), 34(4), 1053–1079. Retrieved from https://eudoxuspress.com/index.php/pub/article/view/2729