AI and Cloud Technologies in E-commerce A Novel Strategy for Enhancing Customer Experience and Cybersecurity

Authors

  • Suneel KumarMogali

Keywords:

AI, Cloud Technologies, E-commerce, Customer Experience, Cybersecurity.

Abstract

The rapid evolution of Artificial Intelligence (AI) and Cloud technologies has significantly transformed the e-commerce landscape, offering new opportunities for enhancing customer experience and cybersecurity. This paper explores a novel strategy integrating AI and Cloud solutions to address the increasing demands for personalized services, seamless user experiences, and robust security in e-commerce platforms.

References

Smith, T., & Jones, R. (2018). "Personalized recommendations in e-commerce: AIpowered product suggestions." Journal of E-commerce Technology, 22(3), 45-57. 2. Gupta, V., et al. (2020). "AI-driven chatbots for customer service in e-commerce." Journal of Artificial Intelligence Research, 10(2), 113-125. 3. Lee, Y., et al. (2019). "Predicting consumer behavior using machine learning." International Journal of E-commerce Studies, 29(4), 98-110

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Published

2024-10-12

How to Cite

Suneel KumarMogali. (2024). AI and Cloud Technologies in E-commerce A Novel Strategy for Enhancing Customer Experience and Cybersecurity. Journal of Computational Analysis and Applications (JoCAAA), 33(08), 2053–2073. Retrieved from https://eudoxuspress.com/index.php/pub/article/view/1978

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Section

Articles

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