AI and Cloud Technologies in E-commerce A Novel Strategy for Enhancing Customer Experience and Cybersecurity
Keywords:
AI, Cloud Technologies, E-commerce, Customer Experience, Cybersecurity.Abstract
The rapid evolution of Artificial Intelligence (AI) and Cloud technologies has significantly transformed the e-commerce landscape, offering new opportunities for enhancing customer experience and cybersecurity. This paper explores a novel strategy integrating AI and Cloud solutions to address the increasing demands for personalized services, seamless user experiences, and robust security in e-commerce platforms.
References
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