SATYANARAYANA GUDIMETLA. Intelligent Conversational Support: A Unified RAG-Based Architecture for Enterprise Incident Management . Journal of Computational Analysis and Applications (JoCAAA), [S. l.], v. 34, n. 11, p. 620–637, 2025. Disponível em: https://eudoxuspress.com/index.php/pub/article/view/4205. Acesso em: 8 oct. 2026.