Performance Analysis of M/M/1/N Feedback Queueing System with  Balking and Retention of Reneged Customers

Krishan, Neetu Gupta, Deepak

Performance Analysis of M/M/1/N Feedback Queueing System with Balking and Retention of Reneged Customers

Authors

Krishan, Neetu Gupta, Deepak

Keywords:

Feedback, Balking, Reneging, Probability of Customer Retention, Performance Analysis.

Abstract

This paper deals with a single server queueing system with finite capacity. We check theperformance of the Markovian feedback queue with balking, reneging, and retention of the reneged customer. Customer dissatisfaction as a result of poor service quality

References

Akhdar, M. (2020). Transient Solution of an M/M/2 Queue with Feedback, Catastrophe, and Repair. In Libyan Journal of Basic Sciences (LJBS (Vol. 12, Issue 1). https://ljbs.omu.edu.ly/

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Published

2023-12-15

How to Cite

Krishan, Neetu Gupta, Deepak. (2023). Performance Analysis of M/M/1/N Feedback Queueing System with Balking and Retention of Reneged Customers . Journal of Computational Analysis and Applications (JoCAAA), 31(4), 2399–2412. Retrieved from https://eudoxuspress.com/index.php/pub/article/view/4665