An AI-Driven Predictive Dispatch Framework for Optimizing Work Order  Routing in Field Service Operations

Anand Kadukuntla

An AI-Driven Predictive Dispatch Framework for Optimizing Work Order Routing in Field Service Operations

Authors

Anand Kadukuntla

Keywords:

field service management, predictive dispatch, machine learning, work order optimization, route planning, technician scheduling, artificial intelligence

Abstract

Field service operations face mounting pressure to optimize technician dispatch and routingdecisions while managing complex constraints including skill matching, geographic distribution, and time windows.

References

Anderson, P. and Peterson, M. (2020) 'Evolution of field service management systems

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Published

2023-05-20

How to Cite

Anand Kadukuntla. (2023). An AI-Driven Predictive Dispatch Framework for Optimizing Work Order Routing in Field Service Operations . Journal of Computational Analysis and Applications (JoCAAA), 31(4), 2162–2167. Retrieved from https://eudoxuspress.com/index.php/pub/article/view/4186