Delivering Actionable Insights: Combining Python, SQL, and Predictive Modeling Techniques for Customer Analytics and Dashboarding

Authors

  • Vinaychand Muppala and Naresh Erukulla, Ramya Krishna Reddy Vuyyuru

Keywords:

Python, SQL, predictive modeling, customer analytics, dashboarding, churn prediction, customer segmentation, machine learning.

Abstract

This study explores the integration of Python, SQL, and predictive modeling techniques to deliver actionable insights for customer analytics and dashboarding. The research focuses on analyzing customer behavior, predicting key outcomes such as churn and lifetime value, and developing an interactive dashboard for real-time decision-making. Data was collected from transactional databases and CRM systems, preprocessed using Python libraries like Pandas and NumPy, and analyzed using machine learning algorithms, including gradient boosting and random forests

References

Angelopoulos, M. K., & Pollalis, Y. A. (2021). Digital Transformation: From Data Analytics to Customer Solutions. A Framework of Types, Techniques and Tools. Archives of Business Research, 9(6).

Appelbaum, D., Kogan, A., Vasarhelyi, M., & Yan, Z. (2017). Impact of business analytics and enterprise systems on managerial accounting. International journal of accounting information systems, 25, 29-44.

Barga, R., Fontama, V., Tok, W. H., & Cabrera-Cordon, L. (2015). Predictive analytics with Microsoft Azure machine learning (pp. 221-241). Berkely, CA: Apress.

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Published

2024-12-01

How to Cite

Vinaychand Muppala and Naresh Erukulla, Ramya Krishna Reddy Vuyyuru. (2024). Delivering Actionable Insights: Combining Python, SQL, and Predictive Modeling Techniques for Customer Analytics and Dashboarding. Journal of Computational Analysis and Applications (JoCAAA), 33(08), 2312–2327. Retrieved from https://eudoxuspress.com/index.php/pub/article/view/2084

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Articles

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