Statistical Analysis of Healthcare Services at Mohalla Clinics of National Capital Territory, Delhi, India

Abstract

The government of the National Capital Territory of Delhi launched the ambitious Mohalla clinics project to address the healthcare needs of this transient population. Delhi, the capital of India, is overcrowded due to the rapid migration of people from different parts of the country seeking better employment and education opportunities, which has resulted in the development of slums. These people suffer greatly due to a lack of proper documentation, awareness, and other major factors. To investigate the various healthcare services offered at Mohalla clinics and their accessibility, as well as to learn about the public’s opinions regarding how the clinics are run. Here, a household survey with 225 household heads that had used these clinics services was conducted at three Mohalla clinics per district, for a total of 15 Mohalla clinics from Delhi's five districts. This was done as part of a cross-sectional mixed method study. When it comes to the many healthcare treatments offered at these clinics, people have generally responded positively. The Mohalla Clinics have been effective in meeting the healthcare needs of the community, but there are still certain areas that need improvement, such as the infrastructure, drug supply, proper laboratory investigations, water supply, toilet sanitation, general management system, etc.