An Analytical Study of Employees’ Competencies and their impact on Organisational Commitment in Information Technology Companies in Chennai District

Abstract

In today’s rapidly evolving business environment, IT companies face constant pressure to stay competitive. A critical factor influencing their success is the competencies of their employees, which directly affect efficiency, productivity, and innovation capacity. Organizational commitment plays a key role in employee retention, as employees who feel competent and supported are more likely to remain with their organization. This study analyzes the various competencies of employees in IT/ITES companies within Chennai District and investigates their impact on organizational commitment. This study used an analytical and causal research approach, combining qualitative and quantitative methods to investigate organizational dynamics in IT/ITES companies across Chennai. A total of 150 questionnaires were distributed using Convenience and Purposive Sampling Methods, targeting employees with a minimum of three years of job experience. The study relied solely on primary data collection and employed statistical analyses, including Mean Analysis, Independent Sample 't' test, Correlation, and Multiple Regression, using MS Excel for data entry and SPSS for analysis. The study reveals that employees in IT companies rate their competencies higher than those in ITES companies, with a strong correlation between competencies and organizational commitment. “Analytical Skills” are the most influential predictor of commitment, while “Inter-personal Skills” have no significant impact. The study suggested that tailoring competency development programs to sector-specific needs can improve overall competency levels and organizational commitment. These findings provide valuable contributions and have practical implications for HR strategies and organizational policies in Chennai’s IT/ITES industry.